|We hope this update finds you well!
As many of you may have heard, Governor Brown has given the option for Dental offices to re-open for all treatment as of May 1st. There are many guidelines and rules that we are required to follow however, they have not been made clear at this time. We are waiting on more guidance from the Oregon Health Authority as well as our local and national associations.
In order to keep our patients and staff safe, we will continue to be available for emergency treatment as we wait for more clear guidelines. In the meantime, we will be preparing as much as possible with the information that we do have.
Our main priority is the safety of our patients, staff, and community. While we are anxious to get back to caring for each and every one of you, we want to have all new policies, safety features, and appropriate equipment in place. We assure you that we are working on this and we look forward to seeing you all soon!
~Your Columbia River Dental Team
Insurance & Financial
Click here to view & download the one page Insurance Information PDF.
If you have dental insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental and/or medical insurance information to us with your New Patient Paperwork a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits you or your employer purchased from the company.
Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.
Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and the patient is responsible to the doctor. We will assist you every way we can in filing your dental or medical claim, and handling insurance questions from our office on your behalf.
In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows: